How to complete your application

The application form is broken down into a number of different sections that need to be completed:

• My profile - information about the primary applicant
• My family - information about other members of the household
• My addresses - information about your previous address history
• My Housing register application - additional information needed for your housing application

Complete my profile

A purple banner is displayed on the My Account page to clearly indicate where you are in the application process and what section needs to be completed next.

As you complete your application the details are saved automatically as you move between pages. If you cannot complete the all of the application in one go you are able to log back in at a later date and carry on from where you left off.

At the end of each section you need to Confirm and Submit before you can move onto the next section.

Once you have completed all sections of the application form a summary will be displayed on your My Account page.

As part of the application process you will be required to provide additional documentation to support your housing register application. This will be requested through Actions that will be created on your account.

The application will automatically be passed through to the Housing Options Team once all actions are complete. The target timescale for processing is 28 days.